Управління публічними комунікаціями Національної поліції

The article deals with the legislative acts regulating the activities in law enforcement communication of the National Police of Ukraine. The study’s relevance is determined by the need to attract the attention of the public and scientific organisations to solve the problem of police activities in developing partnership relations with representatives of civil society institutions and the demand for new models of social and communicative technologies. It contributes to police interaction with the population as the practical solution of police tasks to ensure public order and safety. The study used the provisions of the theory of law and state police management. Systemic, structural-functional, institutional, comparative, and formal-legal methods were applied to understand the features, structure, problems and trends in the development of police communication. It is stated that the organisation of communications as a function of police management is the management by the police of that part of social communications in the territory served, on which the effectiveness of work and the state of law and order depend. Public relations establish two-way information and communication between the police and the public, providing detailed and objective information and achieving and maintaining mutual understanding, trust, and cooperation. The distinctive features of public communications as a function of police management are manifested in the fact that it is not a means of information communication but the management of information communication for effective interaction with the public in combating crime and maintaining law and order. It is a directed communication and management influence on the environment in which the police operate and on the social system. The ultimate goal of law enforcement communication is to establish a two-way dialogue with the public using information communication tools to increase mutual understanding and trust, to ensure interaction and cooperation in maintaining public safety and public order, and to create a mechanism for public law enforcement activities.