Luxury in Pixels: Uplifting Brands and Hype Back Into SSENSE

SSENSE, a luxury e-commerce platform based in Montréal, Canada, is renowned for its avantgarde aesthetic and editorial approach. Despite its success, the website’s minimalist design and vast catalog pose usability challenges, including limited and difficulty navigating filters, lack of brand hype and awareness, and lack of customization. This project addresses these pain points through a more user-centered design, employing research methods such as user and employee interviews to inform design decisions.

Publication Details

Journal
DigitalCommons - CalPoly (California State Polytechnic University)
Published
2024-12-01
Primary Topic
Innovative Human-Technology Interaction
Type
article
Field-Weighted Citation Impact
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article

Luxury in Pixels: Uplifting Brands and Hype Back Into SSENSE

DigitalCommons - CalPoly (California State Polytechnic University)
Innovative Human-Technology Interaction
article

Luxury in Pixels: Uplifting Brands and Hype Back Into SSENSE

article en

Abstract

SSENSE, a luxury e-commerce platform based in Montréal, Canada, is renowned for its avantgarde aesthetic and editorial approach. Despite its success, the website’s minimalist design and vast catalog pose usability challenges, including limited and difficulty navigating filters, lack of brand hype and awareness, and lack of customization. This project addresses these pain points through a more user-centered design, employing research methods such as user and employee interviews to inform design decisions.

DigitalCommons - CalPoly (California State Polytechnic University)
Openalex Percentile: Top 51%
Innovative Human-Technology Interaction
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Luxury in Pixels: Uplifting Brands and Hype Back Into SSENSE · DigitalCommons - CalPoly (California State Polytechnic University) (2024) | TGRS Research Map | TGRS