CHATGPT AS A TOOL FOR ENHANCING ACCESS TO PSYCHOLOGICAL SUPPORT FOR UKRAINIANS DURING WARTIME
Introduction. The article is dedicated to the issue of applying virtual methods of psychological support for Ukrainians. The war in Ukraine has caused profound social, economic, and psychological consequences for the country's population, leading to loss of life, destruction of infrastructure, mass migration, and numerous physical and psychological traumas among children and adults. Psychological assistance has become critically important for maintaining the mental health and stability of Ukrainians during the war. People living in dangerous areas, frontline zones, and territories that have experienced occupation or significant shelling are particularly vulnerable to psychological disorders. However, access to qualified psychologists and psychotherapists in such conditions is often limited due to danger, disruption of transportation routes, and lack of proper infrastructure. Even the possibility of using online counseling services can be restricted by a person's material resources and mismatched power outage schedules between the individual and the psychologist. In this context, artificial intelligence technologies, particularly GPT chat, can play an important role in increasing the accessibility of psychological support for the population in dangerous areas of Ukraine. The primary advantage of using GPT chat lies in its ability to provide immediate text and voice support, responding to users' requests in real time. This enables urgent initial psychological assistance to people who may feel isolated and afraid, helping to reduce the stigma associated with the inability to seek traditional psychological help. Purpose. To characterize the main advantages and disadvantages of using GPT chat as a resource for enhancing the accessibility of psychological support for the population in dangerous areas during the war in Ukraine. Methods. Analysis of scientific literature; comparison, generalization, and interpretation of the content of applied developments on the research problem; conceptualization and illustration of the provisions regarding the use of GPT chat as a means of improving access to psychological support for Ukrainians in wartime conditions. Originality. The scientific novelty of the research results lies in substantiating the role of GPT chat as a resource for enhancing the accessibility of psychological support for the population in dangerous areas during the war. The main advantages of its use have been characterized: 24/7 availability, lack of geographical limitations, confidentiality, rapid adaptation, and scalability. The key drawbacks have been highlighted: lack of emotional interaction, risk of misinterpretation, and ethical issues. Certain recommendations for the use of GPT chat have been formulated, and the application of GPT chat tools for cognitive-behavioral therapy (CBT) to reduce the anxiety levels of Ukrainians has been illustrated. Conclusion. The use of GPT chat can significantly enhance the accessibility of psychological support for the population in dangerous regions during the war in Ukraine. Although this technology has certain limitations, its advantages can substantially improve the psychological well-being of people in difficult life circumstances. Further research and advancements in AI technology could make the use of GPT chat in the context of psychological support for Ukrainians during wartime even more effective and safer. The development of these technologies offers prospects for both improving the mental health and quality of life of people affected by the war and fostering the development of new approaches in the field of psychological assistance in crisis situations.
Publication Details
- Journal
- The Scientific Issues of Ternopil Volodymyr Hnatiuk National Pedagogical University Series pedagogy
- Published
- 2024-10-02
- Primary Topic
- Prenatal Screening and Diagnostics
- Type
- article
- Field-Weighted Citation Impact
- 0.00