Breaking Barriers: Retention Strategies for Underrepresented Groups in the IT Workforce

The underrepresentation and high attrition rates of minorities in the IT workforce remain critical challenges despite diversity initiatives. Systemic barriers, including workplace biases, limited mentorship opportunities, and rigid workplace structures, hinder career advancement and drive turnover. This scoping review examines these challenges and identifies retention strategies for underrepresented IT professionals. Using the PRISMA framework, 1,241 articles were screened, with 30 peer-reviewed studies included. Six core strategies were identified: mentorship and sponsorship programs, employee resource groups (ERGs), flexible work policies, workplace accommodations, inclusive hiring practices, and diversity, equity, and inclusion (DEI) training. However, these strategies face challenges such as inconsistent implementation, limited access to informal networks, and lack of structural reform. These preliminary findings provide a foundation for future research, including stakeholder consultations and cross-sector comparisons, to validate and refine strategies. This in-progress study underscores the need for targeted approaches to foster a more inclusive IT workforce.

Institutions

Publication Details

Journal
Journal of the Association for Information Systems
Published
2025-08-15
Primary Topic
Gender and Technology in Education
Type
article
Field-Weighted Citation Impact
0.00
Controls
|||
ALL TIME
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
article

Breaking Barriers: Retention Strategies for Underrepresented Groups in the IT Workforce

Journal of the Association for Information Systems
Gender and Technology in Education
article

Breaking Barriers: Retention Strategies for Underrepresented Groups in the IT Workforce

article en

Abstract

The underrepresentation and high attrition rates of minorities in the IT workforce remain critical challenges despite diversity initiatives. Systemic barriers, including workplace biases, limited mentorship opportunities, and rigid workplace structures, hinder career advancement and drive turnover. This scoping review examines these challenges and identifies retention strategies for underrepresented IT professionals. Using the PRISMA framework, 1,241 articles were screened, with 30 peer-reviewed studies included. Six core strategies were identified: mentorship and sponsorship programs, employee resource groups (ERGs), flexible work policies, workplace accommodations, inclusive hiring practices, and diversity, equity, and inclusion (DEI) training. However, these strategies face challenges such as inconsistent implementation, limited access to informal networks, and lack of structural reform. These preliminary findings provide a foundation for future research, including stakeholder consultations and cross-sector comparisons, to validate and refine strategies. This in-progress study underscores the need for targeted approaches to foster a more inclusive IT workforce.

Journal of the Association for Information Systems
Dalhousie University (CA)
Reduced inequalities
Openalex Percentile: Top 40%
Gender and Technology in Education
AI Navigator

Ask Laika to Summarize, Analyze, and Connect papers live on the map.

Summarize Papers & Methodologies

Extract key findings, datasets, and comparative methods across publications.

Benchmark Rankings & Visual Analytics

Rank top research institutions, authors, funders, topics, and journals by Field-Weighted Citation Impact (FWCI) and paper volume with instant charts.

Connect Distant Disciplines

Bridge topological clusters on the map to find hidden collaborative intersections.