Artificial intelligence agents as team leaders : A study of the impact on team climate and team effectiveness

With the rise and application of artificial intelligence (AI), organizations have begun to introduce AI technology to reduce management costs and improve the efficiency of organizational operations. The team composition of human-computer cooperation is also becoming more and more popular. However, there is limited literature on AI as a team leader, mainly focusing on AI as a team member to collaborate with human employees, or as an assistant in the team to assist human employees. This paper mainly studies the influence of AI as a team leader on team atmosphere and team effectiveness, and explores the moderating effect of team leader performance. We designed two situational experiments to measure the impact on team climate and team effectiveness by manipulating team leadership types and team leadership performance. The results show that AI as a team leader will bring a better team climate than human as a team leader, and there is no significant difference in team effectiveness.

Publication Details

Journal
Journal of the Association for Information Systems
Published
2024-12-01
Primary Topic
Team Dynamics and Performance
Type
article
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article

Artificial intelligence agents as team leaders : A study of the impact on team climate and team effectiveness

Journal of the Association for Information Systems
Team Dynamics and Performance
article

Artificial intelligence agents as team leaders : A study of the impact on team climate and team effectiveness

article en

Abstract

With the rise and application of artificial intelligence (AI), organizations have begun to introduce AI technology to reduce management costs and improve the efficiency of organizational operations. The team composition of human-computer cooperation is also becoming more and more popular. However, there is limited literature on AI as a team leader, mainly focusing on AI as a team member to collaborate with human employees, or as an assistant in the team to assist human employees. This paper mainly studies the influence of AI as a team leader on team atmosphere and team effectiveness, and explores the moderating effect of team leader performance. We designed two situational experiments to measure the impact on team climate and team effectiveness by manipulating team leadership types and team leadership performance. The results show that AI as a team leader will bring a better team climate than human as a team leader, and there is no significant difference in team effectiveness.

Journal of the Association for Information Systems
Climate action
Openalex Percentile: Top 40%
Team Dynamics and Performance
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