Work stressors and burnout among workers in a public university

Burnout is a chronic exhaustion caused by job demand exceeding worker capacity. It is a phenomenon that people may experience if they cannot handle pressure well. Many workers struggle with workload-induced burnout, unaware of its impact. Workplace stress is one of the most significant hurdles someone can experience on the job. Stress at work manifests itself in various forms across a broader range of professions and sectors. Understanding work stressors and burnout levels is essential as they are crucial for effective management and support. This research aims to determine the work stressors and burnout among workers in a public university in Puncak Alam, Selangor. A cross-sectional study design was employed, and the target was to reach 185 workers aged 18-59 working in the selected public university. Convenience sampling was done. A questionnaire on the job stress scale and level of burnout was distributed to the participants. A total of 168 individuals responded, with a mean age of 30 years. The results indicated that workers in the public university had moderate time stress (28.71 ± 9.06) and job anxiety (18.19 ± 5.47). In addition, for the level of burnout, the workers have a moderate level of disengagement and exhaustion, with both earned mean scores of (20.4 ±7.74). As for the Pearson correlation, it was proven that there was a weak, negative correlation between the time stress with disengagement (r=-0.15, p >0.05) and exhaustion (r= -0.17, p >0.05). To combat time stress, workers must have good time management skills, such as prioritising important tasks first or learning to say no. To address the disengagement issue, workers can also communicate with the manager to explore the solution or rest and recharge to prevent exhaustion from the workload. Thus, new knowledge of these issues was contributed to provide intervention.