Handy Picking System

This bachelor's thesis in the Industrial Design programme, completed at Umeå Institute of Design, focuses on improving the picking system within food warehouses. The project addresses challenges with the current pick-by-voice system, which often causes errors, communication issues, and reduces social interaction among workers. Through extensive user research including warehouse surveys, eight interviews with users, and observations the key problems were identified, such as voice recognition inaccuracies, user discomfort, and inefficiencies in the workflow. Using the user-centered design approach and the Double Diamond process, the project led to the development of a new concept called "Handy Picking": a wearable device featuring an industrial-grade touchscreen in a compact format and haptic feedback. The second component is an attachable device for the jacket, integrating AI support to assist the picking process. The solution aims to enhance picking accuracy, efficiency, and user satisfaction, while contributing to sustainability goals by improving working conditions and minimizing food waste. Materials, form language, and real-world usability were carefully considered through iterative prototyping and user feedback. The project offers a practical, future-ready alternative to the outdated system, combining reliability, adaptability, and user well-being.