GPR-151 Compassionate Digital Assistant: Anchor

Mental health support is crucial, but access to professional care can be limited by cost, availability, and social stigma. Digital solutions, particularly chatbots, offer an accessible and scalable approach to providing mental health support. However, current chatbot solutions may not always reflect the diversity of users' emotional experiences, and they may lack the specialized domain knowledge and adaptability required for effective mental health counseling. This research project aims to address these challenges by developing a compassionate AI digital assistant that can use specialized natural language processing (NLP) models to provide empathetic and targeted responses based on the nature of the user's query. Unlike traditional chatbots that rely on fine-tuning large language models, our approach is to build conversation graphs for specific mental health scenarios, which can maintain historical context and adapt in real-time to the user's emotional state. The motivation for this project stems from the growing mental health crisis and the projected shortage of mental health professionals in the coming years. As advancements in digital technology and the industrial economy have contributed to increased mental health challenges, the demand for mental health care is expected to grow significantly, outpacing the available workforce. By creating a digital assistant capable of providing emotional support and evidence-based guidance, this research aims to help fill the anticipated gap in mental health services and improve access to mental health resources for those in need.

Publication Details

Journal
DigitalCommons - Kennesaw State University (Kennesaw State University)
Published
2024-11-20
Primary Topic
Digital Mental Health Interventions
Type
article
Field-Weighted Citation Impact
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article

GPR-151 Compassionate Digital Assistant: Anchor

DigitalCommons - Kennesaw State University (Kennesaw State University)
Digital Mental Health Interventions
article

GPR-151 Compassionate Digital Assistant: Anchor

article en

Abstract

Mental health support is crucial, but access to professional care can be limited by cost, availability, and social stigma. Digital solutions, particularly chatbots, offer an accessible and scalable approach to providing mental health support. However, current chatbot solutions may not always reflect the diversity of users' emotional experiences, and they may lack the specialized domain knowledge and adaptability required for effective mental health counseling. This research project aims to address these challenges by developing a compassionate AI digital assistant that can use specialized natural language processing (NLP) models to provide empathetic and targeted responses based on the nature of the user's query. Unlike traditional chatbots that rely on fine-tuning large language models, our approach is to build conversation graphs for specific mental health scenarios, which can maintain historical context and adapt in real-time to the user's emotional state. The motivation for this project stems from the growing mental health crisis and the projected shortage of mental health professionals in the coming years. As advancements in digital technology and the industrial economy have contributed to increased mental health challenges, the demand for mental health care is expected to grow significantly, outpacing the available workforce. By creating a digital assistant capable of providing emotional support and evidence-based guidance, this research aims to help fill the anticipated gap in mental health services and improve access to mental health resources for those in need.

DigitalCommons - Kennesaw State University (Kennesaw State University)
Quality Education
Openalex Percentile: Top 44%
Digital Mental Health Interventions
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