Defining Digital Organizational Culture: A Meta-Ethnographic Literature Review

The continuous innovation of digital technology and the accompanying competitive landscape make digital transformation imperative for organizations. The success of such transformations is determined by digital organizational culture. Despite its importance, there is little research on the essence and targeted cultivation of culture in this context. This paper presents a meta-ethnographic literature review that examines the central aspects of digital culture and describes its relationship to digital transformation in a conceptual model. Moreover, we synthesized qualitative data from existing literature and developed a comprehensive taxonomy of digital culture, defining its key attributes – adaptability to change, collaboration and ways of working, leadership and management, digital competence, and innovation. This taxonomy not only establishes an understanding of what constitutes digital culture but also equips researchers with a framework to further investigate individual cultural attributes. Additionally, our approach of triangulating meta-ethnography opens a new methodological pathway for syntheses in information systems research.

Publication Details

Journal
Journal of the Association for Information Systems
Published
2024-12-15
Primary Topic
Educational Leadership and Innovation
Type
article
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article

Defining Digital Organizational Culture: A Meta-Ethnographic Literature Review

Journal of the Association for Information Systems
Educational Leadership and Innovation
article

Defining Digital Organizational Culture: A Meta-Ethnographic Literature Review

article en

Abstract

The continuous innovation of digital technology and the accompanying competitive landscape make digital transformation imperative for organizations. The success of such transformations is determined by digital organizational culture. Despite its importance, there is little research on the essence and targeted cultivation of culture in this context. This paper presents a meta-ethnographic literature review that examines the central aspects of digital culture and describes its relationship to digital transformation in a conceptual model. Moreover, we synthesized qualitative data from existing literature and developed a comprehensive taxonomy of digital culture, defining its key attributes – adaptability to change, collaboration and ways of working, leadership and management, digital competence, and innovation. This taxonomy not only establishes an understanding of what constitutes digital culture but also equips researchers with a framework to further investigate individual cultural attributes. Additionally, our approach of triangulating meta-ethnography opens a new methodological pathway for syntheses in information systems research.

Journal of the Association for Information Systems
Industry, innovation and infrastructure
Openalex Percentile: Top 23%
Educational Leadership and Innovation
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Defining Digital Organizational Culture: A Meta-Ethnographic Literature Review · Journal of the Association for Information Systems (2024) | TGRS Research Map | TGRS