Boundary Uncertainty in Interorganizational Information Sharing

Interorganizational Information Sharing of a digital service confronts customers with privacy situations that involve high uncertainty. This study conceptualizes boundary uncertainty to capture customer perceptions of this phenomenon. Based on Construal Level Theory (CLT) we examine the effect of how and why explanations on boundary uncertainty and subsequently different types of privacy-related behaviors. We plan to conduct an online survey-based experiment on a mobile app specifically developed for this study.