Beyond Access: Addressing Knowledge, Choice, and Empowerment in the Evolving Intelligence Gap

The digital divide has expanded into a broader intelligence gap, marked not only by disparities in technology access but also by unequal abilities to engage with data-driven systems like AI. This gap reflects imbalances in technology literacy, decision-making autonomy, and the capacity to harness digital intelligence for personal and societal benefit. This study introduces a multidimensional hierarchy of the intelligence gap, structured around four key dimensions: access, knowledge, choice, and empowerment. By examining how individuals and communities interact with data-driven systems, the research reveals systemic barriers that restrict equitable participation in an increasingly algorithmic world. Addressing this gap requires a holistic, layered approach that accounts for technical, cognitive, and structural factors to foster inclusive and just technological integration across diverse contexts.

Publication Details

Journal
Journal of the Association for Information Systems
Published
2025-08-15
Primary Topic
Ethics and Social Impacts of AI
Type
article
Field-Weighted Citation Impact
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article

Beyond Access: Addressing Knowledge, Choice, and Empowerment in the Evolving Intelligence Gap

Journal of the Association for Information Systems
Ethics and Social Impacts of AI
article

Beyond Access: Addressing Knowledge, Choice, and Empowerment in the Evolving Intelligence Gap

article en

Abstract

The digital divide has expanded into a broader intelligence gap, marked not only by disparities in technology access but also by unequal abilities to engage with data-driven systems like AI. This gap reflects imbalances in technology literacy, decision-making autonomy, and the capacity to harness digital intelligence for personal and societal benefit. This study introduces a multidimensional hierarchy of the intelligence gap, structured around four key dimensions: access, knowledge, choice, and empowerment. By examining how individuals and communities interact with data-driven systems, the research reveals systemic barriers that restrict equitable participation in an increasingly algorithmic world. Addressing this gap requires a holistic, layered approach that accounts for technical, cognitive, and structural factors to foster inclusive and just technological integration across diverse contexts.

Journal of the Association for Information Systems
Quality Education
Openalex Percentile: Top 45%
Ethics and Social Impacts of AI
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