Unleashing innovation in Personal Academic Tutoring – The University of Sunderland's strategic management paradigm.

In an age of evolving educational landscapes, it is imperative for institutions to adapt and innovate to better support students on their academic journey. This presentation seeks to shed light on two pivotal aspects of this pursuit; firstly the introduction of the Faculty Academic Support Lead (FASL) role. This new, innovative post whose focus is to strategically lead on student success and retention within each of the faculties has transformed how we manage the Personal Academic Tutoring (PAT) processes within the University of Sunderland. This has created opportunities to share best practice across the institution and enhance collaboration between Faculties. Secondly we will consider the use of metrics which when utilised in a proactive manner can be an important tool to develop pedagogic practices which enhance student retention., success and attainment in Higher Education. The Office for Students’ B3 metrics (progression, continuation and completion), have underpinned the creation and development of the FASL role. These have been a strategic focus when developing innovations and strategies that promote excellence in personal tutoring by retaining a focus on innovations for retention and success. Attendees will leave this session equipped with new knowledge and strategies which they can apply in their areas to promote excellence through innovative practice and support transformation of the educational experience for both PATs and students. Competencies This session addresses the following competencies of the UKAT Professional Framework for Advising and Tutoring C3 - Academic advising and tutoring approaches and strategies I7 - Data and information technology applicable to tutoring I6 - Campus and community resources that support student success