Use of Robotics and Artificial Intelligence for Enhancing Library Services

This paper discusses the use of Robotics and Artificial Intelligence for enhancing library services and the user perceptions. The authors demonstrate that while robotic systems offer interactive and customized user support, enhancing the overall user experience, AI-driven systems increase the efficiency of cataloguing procedures by automating metadata production and classification. The study also explains how robotics can help with standard maintenance duties like book retrieval and shelf organizing, freeing up human labour for more intricate and valuable work. The results imply that the application of AI and robotic technology in libraries increases service quality and operational efficiency while also improving accessibility and user-friendliness.

Publication Details

Journal
E-LIS Repository (University of Naples Federico II)
Published
2024-09-21
Citations
1
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
0.35
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article

Use of Robotics and Artificial Intelligence for Enhancing Library Services

1 citations
E-LIS Repository (University of Naples Federico II)
AI in Service Interactions
0.35
article

Use of Robotics and Artificial Intelligence for Enhancing Library Services

article en
1 citations

Abstract

This paper discusses the use of Robotics and Artificial Intelligence for enhancing library services and the user perceptions. The authors demonstrate that while robotic systems offer interactive and customized user support, enhancing the overall user experience, AI-driven systems increase the efficiency of cataloguing procedures by automating metadata production and classification. The study also explains how robotics can help with standard maintenance duties like book retrieval and shelf organizing, freeing up human labour for more intricate and valuable work. The results imply that the application of AI and robotic technology in libraries increases service quality and operational efficiency while also improving accessibility and user-friendliness.

E-LIS Repository (University of Naples Federico II)
Decent work and economic growth
Openalex Percentile: Top 28%
AI in Service Interactions
0.35
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