Use of Robotics and Artificial Intelligence for Enhancing Library Services
This paper discusses the use of Robotics and Artificial Intelligence for enhancing library services and the user perceptions. The authors demonstrate that while robotic systems offer interactive and customized user support, enhancing the overall user experience, AI-driven systems increase the efficiency of cataloguing procedures by automating metadata production and classification. The study also explains how robotics can help with standard maintenance duties like book retrieval and shelf organizing, freeing up human labour for more intricate and valuable work. The results imply that the application of AI and robotic technology in libraries increases service quality and operational efficiency while also improving accessibility and user-friendliness.
Publication Details
- Journal
- E-LIS Repository (University of Naples Federico II)
- Published
- 2024-09-21
- Citations
- 1
- Primary Topic
- AI in Service Interactions
- Type
- article
- Field-Weighted Citation Impact
- 0.35