The Psychological Factor: How Psychological Capital Influences Employee’s Attitudes and Intentions

The digital transformation of work is an ongoing process across many industries, aiming to successfully navigate this shift through the engagement of every employee. This study aimed to measure the effect of psychological factors on employees' attitudes and intentions to actively support the transformation. While previous research has given limited attention to active employee support in digital transformation, we conducted a quantitative study (N = 238), grounded in a literature review, to gain insights into relevant psychological determinants. To this end, we extended the model of Meske and Junglas (2021). Our results indicate a significant positive effect of three psychological factors -optimism, efficacy, and technophilia - on attitudes and intentions to support the digital transformation of work. However, no significant effect was observed for hope and resilience. Additionally, we found that the intention to support transformation positively impacts task performance and overall business performance.