Mecanismos ODR: beneficios y desafíos procesales

This article will specify the generalities of ODR mechanisms, then the benefits and proceduralchallenges involved in their application in the resolution of disputes will be analyzed, and finally,some solutions will be proposed to overcome these procedural challenges.At this moment ODR mechanisms have begun to take on importance within commercial traffic, tosuch an extent that in 2017 the United Nations Commission on International Trade Law (UNCITRAL) issued the Technical Notes on Online Dispute Resolution due the increase in cross-border online transactions, and the need to establish mechanisms to resolve disputes arising in this type of operation.Therefore, the general objective of this investigation is to identify the legal challenges of the ODRmechanisms in Colombia, in view of their lack of regulation, and propose solutions in accordancewith the current Colombian regulation.