Enhancing Learning Experiences with GenAI Chatbots: A Tutorial Approach

This paper responds to recent calls to incorporate student voices into higher education by examining undergraduate student perceptions of GenAI tools, particularly ChatGPTbased tutorials, and their impact on learning processes. A survey conducted at a North American university revealed that these tutorials positively impacted learning, primarily due to their perceived usefulness and favorable student attitudes. However, ease of use did not significantly influence learning outcomes. The study highlights the importance of creating relevant and well-designed tutorials to increase educational benefits, contributing to the literature on artificial intelligence in education (AIEd) by highlighting how personalized, interactive learning experiences can enhance student learning outcomes.

Publication Details

Journal
Journal of the Association for Information Systems
Published
2024-12-15
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
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article

Enhancing Learning Experiences with GenAI Chatbots: A Tutorial Approach

Journal of the Association for Information Systems
AI in Service Interactions
article

Enhancing Learning Experiences with GenAI Chatbots: A Tutorial Approach

article en

Abstract

This paper responds to recent calls to incorporate student voices into higher education by examining undergraduate student perceptions of GenAI tools, particularly ChatGPTbased tutorials, and their impact on learning processes. A survey conducted at a North American university revealed that these tutorials positively impacted learning, primarily due to their perceived usefulness and favorable student attitudes. However, ease of use did not significantly influence learning outcomes. The study highlights the importance of creating relevant and well-designed tutorials to increase educational benefits, contributing to the literature on artificial intelligence in education (AIEd) by highlighting how personalized, interactive learning experiences can enhance student learning outcomes.

Journal of the Association for Information Systems
Quality Education
Openalex Percentile: Top 55%
AI in Service Interactions
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Enhancing Learning Experiences with GenAI Chatbots: A Tutorial Approach · Journal of the Association for Information Systems (2024) | TGRS Research Map | TGRS