Diagnóstico de las Causas del Ausentismo en una Empresa Manufacturera De Persianas, En La Región Centro De Tamaulipas

One of the causes related to the decrease in productivity in companies is associated with absenteeism, which impacts various indicators such as: low production, late deliveries, loss of customers, work overload, and economic costs that lead to a loss for the company. The objective of this study was to identify the main variables that impact employee absenteeism in a manufacturing company specializing in blinds, focusing on unjustified absences, and determine which of these variables has the greatest impact on the decrease in productivity. Surveys, interviews, and quality tools were used; the studied population consisted of 456 operators, representing 81% of the company's workforce. The results showed that health and transportation problems are the variables most affecting absenteeism, accounting for 15% of the employees' absences on average per month. Based on the information gathered, actions were proposed to senior management to address this issue.