Dangling Bridge Builders: Exploring the Personal and Professional Experiences of DEI Executives With Workplace Belonging

This phenomenological study explores the experiences of African American chief diversity officers (CDO) with workplace belonging in organizations where they implement diversity, equity, inclusion, and belonging (DEIB) initiatives. Through interviews with six CDOs across various sectors, the research examines how their backgrounds, identities, and organizational climates influence their perceptions and experiences of belonging. The study reveals five key themes: organizational experience, systemic disruption, identity politics, environmental incongruence, and workplace resilience. Findings indicate that CDOs often face unique challenges related to their marginalized identities, systemic barriers, and organizational resistance to change. Their journeys to leadership are characterized by personal experiences with discrimination and a commitment to creating inclusive environments. The research highlights the complex relationship between DEIB, emphasizing the need for a holistic approach that addresses both individual experiences and systemic issues. This study contributes to the emerging body of academic literature on workplace belonging within the diversity, equity, and inclusion framework, offering insights into the lived experiences of Black, indigenous, and people of color executives tasked with implementing DEIB initiatives. The findings have implications for organizations seeking to create truly inclusive cultures and support the effectiveness and well-being of their diversity leaders.