Bridging Sociotechnical Divides: Trustworthy AI for Community Well-Being and Fair Decision-Making

The tremendous potential of AI to improve community well-being is hindered by the potential harm AI-based systems can cause. In this presentation, Dr. Ghosh will present his ongoing projects on automated decision-making and conversational chatbots. He will also discuss his upcoming work on trustworthy AI, and how they can improve the lives of marginalized communities by addressing biases and promoting equitable access to information. Dr. Ghosh is also heavily invested in AI education and outreach, which demystifies technology and empower communities with the tools to harness its potential responsibly. He will discuss some of his latest efforts in educating library and information (LIS) professionals about the latest AI developments and their ethical application in libraries.