Applying Insights from the Enneagram Model of Human Psychology to Enhance Neutrality and Success in Mediation

The ancient wisdom of the Enneagram illuminates the complexities of conflict, offering invaluable insights for mediators and individuals alike. Through various case studies and recommendations on practical applications, this Article illustrates how mediators can leverage Enneagram-based strategies to de-escalate conflict and facilitate constructive dialogues. By understanding the nine Enneagram Points, mediators can foster self-awareness, empathy, and communication among the disputing parties. Meanwhile, the Enneagram encourages mediators to self-reflect and address their own underlying emotions during the various mediation stages. Rather than a strict typological tool, the Enneagram’s inner lines, Wings, and Triadic Approaches allow mediators to easily recognize diverse responses to conflict and implement a more holistic process for conflict resolution. Ultimately, the Enneagram’s insights are a starting point for mediators to enrich the ADR field with greater compassion, insight, and neutrality.