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This study explores how generative AI, particularly ChatGPT, influences the role of the cover letter in modern recruitment processes. Using a mixed-methods approach, a survey and a quasi-experiment, it examines both the prevalence of AI use among job seekers and how recruiters evaluate AI-generated versus human-written cover letters. Results indicate that AI tools are widely used and that AI-generated letters are often rated as more structured and relevant. The study also addresses issues of authenticity, tone, and signaling value, raising questions about how recruiters interpret increasingly standardized and AI-generated job application materials, and how this will affect the future of hiring practices and candidate evaluation.
Publication Details
- Journal
- KTH Publication Database DiVA (KTH Royal Institute of Technology)
- Published
- 2025-01-01
- Primary Topic
- Employer Branding and e-HRM
- Type
- article
- Field-Weighted Citation Impact
- 0.00