Upending Tradition Through Strategic Change: The Evolution of Archival Processing at the BYU Library

Organizational change is challenging. At the heart of this challenge is an attachment to the status quo. Both employees and managers tend to prefer the status quo because it is known and, unless shown otherwise, enables them to successfully accomplish their responsibilities. They often use tradition as a way to maintain the status quo. This case study provides an example of organizational change in the Brigham Young University (BYU) Library and discusses how tradition was used to both promote and resist change.