Öppna ytor, dolda behov : En kvalitativ studie om introverta individer i öppna kontorslandskap

Open office landscapes illustrates structures that shape the division of powers, power relations and norms. The purpose of the study is to examine how these structures are experienced from the perspective of introverts. Previous research shows that introverted individuals thrive best in calm and secluded environments, something that open office landscapes hinders through the layout. Previous research also highlights power relations within open office landscapes that are shaped by an uneven division of powers; where the location of managers provides increased control and privacy. According to most previous studies, the norms in open office landscapes promotes interaction and participation. This disadvantages introverts whose need for privacy is overlooked. The theoretical framework for the study consists of Goffman's dramaturgical perspective with front and back regions, facade and impression management, Foucault's theory of modern disciplinary power and surveillance through the panopticon metaphor and Bourdieu's theory of field, capital and habitus. This qualitative study has investigated the purpose of the study through eight interviews with introverts working in open office environments in the recruitment and staffing industry. The study's results show how social norms govern introverts' behavior and perception of open office environments. Instead, power distribution and power relations explain why this behavior occurs. When extraversion is promoted, both norms and power become part of a larger structural order that shapes expectations and hierarchies.