The influence of technologies on organizational culture in innovative SMEs

This study examines the impact of digital technologies on organizational culture in innovative telecommunications SMEs. A survey across three companies was conducted, analyzing key performance indicators through ANOVA, multiple regression, and SEM. Results reveal significant positive correlations between technology adoption and productivity, work quality, decisionmaking speed, and employee satisfaction. The strongest effects were observed in productivity and employee satisfaction. While technology enhances performance, it necessitates substantial cultural shifts for full potential realization. This research contributes to understanding digital transformation in SMEs, emphasizing the importance of aligning technological advancements with organizational culture. It provides insights for managers on strategic technology integration, balancing efficiency gains with cultural adaptations. The study's limitations include its cross-sectional nature, suggesting future longitudinal research to capture longterm dynamics of technology-driven cultural change in SMEs.

Publication Details

Journal
Journal of the Association for Information Systems
Published
2024-12-11
Primary Topic
Technology Adoption and User Behaviour
Type
article
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article

The influence of technologies on organizational culture in innovative SMEs

Journal of the Association for Information Systems
Technology Adoption and User Behaviour
article

The influence of technologies on organizational culture in innovative SMEs

article en

Abstract

This study examines the impact of digital technologies on organizational culture in innovative telecommunications SMEs. A survey across three companies was conducted, analyzing key performance indicators through ANOVA, multiple regression, and SEM. Results reveal significant positive correlations between technology adoption and productivity, work quality, decisionmaking speed, and employee satisfaction. The strongest effects were observed in productivity and employee satisfaction. While technology enhances performance, it necessitates substantial cultural shifts for full potential realization. This research contributes to understanding digital transformation in SMEs, emphasizing the importance of aligning technological advancements with organizational culture. It provides insights for managers on strategic technology integration, balancing efficiency gains with cultural adaptations. The study's limitations include its cross-sectional nature, suggesting future longitudinal research to capture longterm dynamics of technology-driven cultural change in SMEs.

Journal of the Association for Information Systems
Decent work and economic growth
Openalex Percentile: Top 23%
Technology Adoption and User Behaviour
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The influence of technologies on organizational culture in innovative SMEs · Journal of the Association for Information Systems (2024) | TGRS Research Map | TGRS