Emotional and Spiritual Support Assessment for Clinical Outpatient Staff at Lower Cape Fear Lifecare

This action project in the field of pastoral counseling is designed to assess the level of emotional and spiritual support that clinical outpatient workers receive at Lower Cape Fear Lifecare. The problem is that clinical outpatient workers do not utilize spiritual care services for themselves, and the purpose of this study is to create and implement tools to increase chaplain utilization amongst team members. This action project utilizes qualitative and quantitative methods to collect data including surveys and interviews and a workshop, newsletters, and videos to disseminate to team members for education and encouragement. This project will help to identify strengths and weaknesses in the emotional and spiritual support provided to team members and determine what methods spiritual care providers can utilize to improve in their support of coworkers. The results of the study indicate that clinical outpatient workers are not always aware that they are able to utilize spiritual care services. This study also highlights the importance for spiritual care professionals to establish good working relationships with their team so that the team feels confident in the spiritual care professional’s ability and discretion when providing spiritual care to coworkers.