“Du måste vara i interaktion med andra, hela tiden” : En kvalitativ studie om hur interaktioner påverkas vid hybridarbete

In a time where working life has been reshaped in step with increased digitization after the covid-19 pandemic, this study explores HR employees experiences of interactions in hybrid work. A way of working that unites two worlds, partly office-based work but also the freedom of being able to work in a place other than the office. The study aims to gain a deeper understanding of how HR employees experience both interactions and hybrid work in a digitized world where work takes place in other places than just the office. The study also aims to draw attention to what is required to be able to manage and maintain a functioning hybrid work. Previous research highlights various aspects of hybrid work and how it affects interactions. However, an HR perspective is missing. HR employees who are in constant interaction with others have had to face a new reality, and therefore need new approaches and resources to face any challenges but also opportunities that come with the hybrid work. The study is based on qualitative interviews with six HR employees in different roles, ages and with different experiences of hybrid work. The result shows that the interactions are fewer, but also that approaches have been developed to maintain interactions when the work is now carried out in different locations. Furthermore, the results also show that the terms required for a functioning hybrid work are technical skills, setting boundaries between work and private life, self-determination and flexibility.