Classificação de risco: protocolo manchester como ferramenta em unidades de urgência e emergência

The Manchester Protocol is used in Risk Classification as a triage system that classifies patients using colors based on the severity of the clinical condition and the waiting time (urgency) for care for each patient in the Urgency and Emergency Units. This is a bibliographical research on the use of the Manchester Triage Protocol as a tool in Risk Classification in Urgency and Emergency Units. A descriptive literature search was carried out, with a qualitative approach. A search for articles addressing the topic in action was carried out in the databases of the Virtual Health Library and Google Scholar, integrating databases from Lilacs, SciELO and BDENF. The search in each database was conducted using the DeCs descriptors: “Nursing”; “Risk classification”; “Manchester Protocol”; “Urgency”; “Emergency”, crossed with each other. After reading the articles, in the end, a sample of 08 articles, 01 dissertation and 01 thesis was obtained, resulting in three categories: Manchester Protocol as a Tool in Risk Classification, The importance of qualifying Nurses working in Risk Classification and Overcrowding, Precarious Infrastructure and Misinformation. It is concluded that the relevance applied to the good use of the Manchester Protocol in the Risk Classification in Urgency and Emergency, considering that, when well executed, it enables quality, safety, organization and reliability in care practice.