Could AI Replace or Facilitate Homecare Jobs for Senior People

This research investigates the role of artificial intelligence (AI) and information technology in promoting successful aging by facilitating or replacing tasks in senior home care, addressing challenges posed by an aging population and caregiver shortages. A three-step methodology was employed: a systematic literature review of AI capabilities in healthcare and homecare, identification of current human jobs and services, and expert evaluation of AI’s ability to replace or assist with these tasks. Results indicate that AI is well-suited to support health monitoring, administrative functions, and personal assistance. Tasks such as monitoring vital signs, collecting medical samples, and managing medication were largely considered replaceable by AI, while assistance with bathing or transfers was viewed as assistable but not fully replaceable. Importantly, companionship, emotional support, and complex medical care, including palliative care, were not seen as replaceable. The study concludes that augmenting human caregiving with AI could significantly alleviate workforce shortages, enhance senior independence, and improve care efficiency.

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Publication Details

Journal
Journal of the Association for Information Systems
Published
2025-08-15
Primary Topic
Artificial Intelligence in Healthcare and Education
Type
article
Field-Weighted Citation Impact
0.00
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article

Could AI Replace or Facilitate Homecare Jobs for Senior People

Journal of the Association for Information Systems
Artificial Intelligence in Healthcare and Education
article

Could AI Replace or Facilitate Homecare Jobs for Senior People

article en

Abstract

This research investigates the role of artificial intelligence (AI) and information technology in promoting successful aging by facilitating or replacing tasks in senior home care, addressing challenges posed by an aging population and caregiver shortages. A three-step methodology was employed: a systematic literature review of AI capabilities in healthcare and homecare, identification of current human jobs and services, and expert evaluation of AI’s ability to replace or assist with these tasks. Results indicate that AI is well-suited to support health monitoring, administrative functions, and personal assistance. Tasks such as monitoring vital signs, collecting medical samples, and managing medication were largely considered replaceable by AI, while assistance with bathing or transfers was viewed as assistable but not fully replaceable. Importantly, companionship, emotional support, and complex medical care, including palliative care, were not seen as replaceable. The study concludes that augmenting human caregiving with AI could significantly alleviate workforce shortages, enhance senior independence, and improve care efficiency.

Journal of the Association for Information Systems
Memorial University of Newfoundland (CA)
Decent work and economic growth
Openalex Percentile: Top 53%
Artificial Intelligence in Healthcare and Education
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