Building Digital Platform Resilience During the COVID-19 Pandemic through South-South-North Open-Source Network

The COVID-19 pandemic has prompted the adoption of DHIS2 open-source systems in several countries globally for managing information and digital needs. This research uncovers the factors influencing resilience in pandemic responses facilitated by digital platforms and their ecosystems, termed digital resilience. Based on specific case studies and national implementations, the study identifies platform characteristics, agility in development, and the network of action as key determinants. Findings offer insights into maintaining robust digital platforms and avenues for future research on platform resilience.