Exploring organizational responses to secondary traumatic stress in domestic violence/sexual assault agencies in North Carolina.

Secondary traumatic stress (STS) is an ongoing concern for advocates working with survivors of domestic violence and sexual assault. This study examines the prevalence of STS among domestic violence and sexual assault advocates in North Carolina and explores organizational strategies for lessening its effects. Using a mixed-methods design, data was collected from three agencies through a survey, resulting in a sample of 25 advocates. The study measured levels of STS and allowed advocates to voice their needs and perspectives on the support they require from their agencies. Results indicate that STS is a significant concern for advocates and that organizational responses such as training and wellness programs may help reduce its effects. With full-time advocates reporting higher levels of STS, the study highlights the need for agency leadership to implement organizational interventions such as enhanced mental health support, quality supervision, and improved workplace policies. Furthermore, state and federal policies must be strengthened to support DV/SA agencies. Future research examining the aspects of supervision that contribute to STS reduction, such as trauma-informed supervision, emotional support, or trust, could provide valuable insights for agencies. Addressing STS at both the organizational and policy levels can improve advocate well-being and enhance service delivery for survivors.