UC-061 From Frustration to Function: Enhancing Usability in Public Transportation

Public transportation apps have recently become an essential tool for helping individuals navigate complex transit systems, however, many users still face issues with usability, accessibility, and reliability. Taking this into consideration, this project aims to evaluate the user experience of these apps and how one in particular can be improved. In doing so, our group hopes to create a more user-friendly experience that can make public transportation easier and more reliable for everyone.