Integrating Large Language Models via APIs: Obligations for Conversational Agents under the European Union’s Artificial Intelligence Act

This paper provides a foundational analysis of the regulatory obligations imposed by the European Union Artificial Intelligence Act (EU AIA) on conversational agents (CAs) that integrate large language models (LLMs) via APIs. Addressing a significant gap in existing research, we systematically map the relevant compliance requirements and clarify the categorization and risk classification of such systems under the EU AIA. We present a preliminary compliance framework as an initial artifact, serving as a basis for future design science research (DSR) aimed at developing actionable technical guidelines and empirically validated design principles. While this study does not offer a fully developed or evaluated artifact, it establishes the problem space and regulatory landscape, setting the stage for subsequent research phases that will translate legal mandates into concrete design features for EU AIA-compliant conversational agents.

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Publication Details

Journal
Journal of the Association for Information Systems
Published
2025-08-15
Primary Topic
Fire effects on concrete materials
Type
article
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article

Integrating Large Language Models via APIs: Obligations for Conversational Agents under the European Union’s Artificial Intelligence Act

Journal of the Association for Information Systems
Fire effects on concrete materials
article

Integrating Large Language Models via APIs: Obligations for Conversational Agents under the European Union’s Artificial Intelligence Act

article en

Abstract

This paper provides a foundational analysis of the regulatory obligations imposed by the European Union Artificial Intelligence Act (EU AIA) on conversational agents (CAs) that integrate large language models (LLMs) via APIs. Addressing a significant gap in existing research, we systematically map the relevant compliance requirements and clarify the categorization and risk classification of such systems under the EU AIA. We present a preliminary compliance framework as an initial artifact, serving as a basis for future design science research (DSR) aimed at developing actionable technical guidelines and empirically validated design principles. While this study does not offer a fully developed or evaluated artifact, it establishes the problem space and regulatory landscape, setting the stage for subsequent research phases that will translate legal mandates into concrete design features for EU AIA-compliant conversational agents.

Journal of the Association for Information Systems
Luther University (KR), Martin Luther University Halle-Wittenberg (DE)
Openalex Percentile: Top 52%
Fire effects on concrete materials
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Integrating Large Language Models via APIs: Obligations for Conversational Agents under the European Union’s Artificial Intelligence Act · Journal of the Association for Information Systems (2025) | TGRS Research Map | TGRS