What's So Human about Human-AI Collaboration, Anyway? Generative AI and Human-Computer Interaction

While human-AI collaboration has been a longstanding goal and topic of study for computational research, the emergence of increasingly naturalistic generative AI language models has greatly inflected the trajectory of such research. In this paper we identify how, given the language capabilities of generative AI, common features of human-human collaboration derived from the social sciences can be applied to the study of human-computer interaction. We provide insights drawn from interviews with industry personnel working on building human-AI collaboration systems, as well as our collaborations with end-users to build a multimodal AI assistant for task support.

Publication Details

Journal
ArXiv.org
Published
2025-03-07
Primary Topic
AI in Service Interactions
Type
article
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article

What's So Human about Human-AI Collaboration, Anyway? Generative AI and Human-Computer Interaction

ArXiv.org
AI in Service Interactions
article

What's So Human about Human-AI Collaboration, Anyway? Generative AI and Human-Computer Interaction

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Abstract

While human-AI collaboration has been a longstanding goal and topic of study for computational research, the emergence of increasingly naturalistic generative AI language models has greatly inflected the trajectory of such research. In this paper we identify how, given the language capabilities of generative AI, common features of human-human collaboration derived from the social sciences can be applied to the study of human-computer interaction. We provide insights drawn from interviews with industry personnel working on building human-AI collaboration systems, as well as our collaborations with end-users to build a multimodal AI assistant for task support.

ArXiv.org
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AI in Service Interactions
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What's So Human about Human-AI Collaboration, Anyway? Generative AI and Human-Computer Interaction · ArXiv.org (2025) | TGRS Research Map | TGRS