Enhancing User Engagement in E-commerce through Dynamic Animations

The use of animation to gain user attention has been increasing, supported by various studies on user behavior and psychology. However, excessive use of animation in interfaces can negatively impact the user. This paper deals with a specific type of animation within a specialized domain of e-commerce. Drawing upon theories such as the Zeigarnik Effect, Aesthetic-Usability effect, Peak-End rule, and Hick's law, we analyze user behavior and psychology when exposed to a dynamic price-drop animation. Unlike conventional static pricing strategy, this animation introduces movement to signify price reduction. In our theoretical study approach, we evaluate and present a user study on how such an animation influences user perception, psychology, and attention. If acquired effectively, dynamic animations can enhance engagement, spark anticipation, and subconsciously create a positive experience by reducing cognitive load.

Publication Details

Journal
ArXiv.org
Published
2025-02-07
Primary Topic
Visual and Cognitive Learning Processes
Type
article
Field-Weighted Citation Impact
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article

Enhancing User Engagement in E-commerce through Dynamic Animations

ArXiv.org
Visual and Cognitive Learning Processes
article

Enhancing User Engagement in E-commerce through Dynamic Animations

article en

Abstract

The use of animation to gain user attention has been increasing, supported by various studies on user behavior and psychology. However, excessive use of animation in interfaces can negatively impact the user. This paper deals with a specific type of animation within a specialized domain of e-commerce. Drawing upon theories such as the Zeigarnik Effect, Aesthetic-Usability effect, Peak-End rule, and Hick's law, we analyze user behavior and psychology when exposed to a dynamic price-drop animation. Unlike conventional static pricing strategy, this animation introduces movement to signify price reduction. In our theoretical study approach, we evaluate and present a user study on how such an animation influences user perception, psychology, and attention. If acquired effectively, dynamic animations can enhance engagement, spark anticipation, and subconsciously create a positive experience by reducing cognitive load.

ArXiv.org
Openalex Percentile: Top 45%
Visual and Cognitive Learning Processes
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