The Developer Experience of LGBTQIA+ People in Agile Teams: a Multivocal Literature Review

Research on underrepresented populations is essential for fostering greater diversity within the software industry. Team diversity is important for reasons that go beyond ethics. Diversity contributes to greater innovation and productivity, helping decrease turnover rates and reduce team conflicts. Within this context, LGBTQIA+ software engineering professionals face unique challenges, e.g., self-isolation and invisibility feeling. Developer Experience (DX) encompasses cognitive, emotional, and motivational considerations, supporting the idea that improving how DX can enhance team performance, strengthen collaboration, and lead to more successful software projects. This study aimed to examine traditional and grey literature data through a Multivocal Literature Review focused on the DX of LGBTQIA+ professionals in agile teams. Our findings reveal that issues such as invisibility, prejudice, and discrimination adversely affect their experiences, compounded by the predominance of heterosexual males in the field. Conversely, professionals who feel welcomed by their teams and organizations, especially in processes tailored to their needs, report more positive team dynamics and engagement.