How to design Governmental Websites: Information and Communications

<p dir="ltr">The most important foundation for the development of e-government is web portals, which serve as the interface between the government and citizens. However, the construction of web portals for these organizations must be coordinated to avoid facing an asymmetrical and unbalanced set of government web portals over time. On the other hand, if the web portals of government organizations follow a relatively similar pattern, working with them becomes repetitive and mundane, allowing users to utilize them with minimal cognitive effort. In designing web portals, the most important and initial step is the design of their content. Accordingly, this book presents an appropriate design for the basic information and communication for the web portals of government agencies. To this end, the concepts of e-government are first introduced, followed by an explanation of how to implement the web portals of government agencies within this framework. Additionally, the content of the web portals of such organizations, including the list of basic information and communication, governance structure, and suitable information characteristics, will be provided.</p>