Countermeasures Against Cyber Phishing Crimes Under the Electronic Information and Transactions Law

This study analyzes handling cyber phishing crimes in the jurisdiction of the Malang City Police based on the Electronic Information and Transactions Law (ITE). The sociological juridical method with an empirical approach is used through interviews and direct observation. The results show that the success of handling cyber phishing is greatly influenced by the competence of personnel and the availability of adequate technological equipment, such as digital forensic devices and network monitoring systems. The main obstacles include limited expert personnel, inadequate technological facilities, and low public awareness. The Malang City Police optimizes resources to handle cases, cooperate between agencies, and improve the public reporting system. The study emphasizes the importance of synergy between institutions, personnel competency training, technology modernization, and public education to increase the effectiveness of handling cyber phishing. These findings support the theory of legal effectiveness, which emphasizes the role of professional officers and a good legal culture in changing public behavior according to legal norms.