EMPLOYEE PERFORMANCE MODEL USING JOB SATISFACTION AS AN INTERVENING VARIABLE

Abstract This study aims to analyze and answer the research gap among researchers and the phenomenon that occurs where job satisfaction in this study functions as an intervening variable inconsistently being considered by employees in producing work performance. This type of research is quantitative descriptive with the Structural Equation Modeling (SEM) analysis method on the LISREL 8.70 application. The research objects used in this study were employees at one medium-sized Tax Service Office (KPP) consisting of 12 (twelve) Pratama Tax Service Offices (KPP) in the South Sumatra and Bangka Belitung Islands regions. All exogenous variables in this study can explain their influence significantly on endogenous variables. It is hoped that these results can help practitioners in organizing and maximizing the human resources owned by their companies.