STUDY ON THE IMPROVEMENT METHOD OF ORGANIZATIONAL INNOVATION ABILITY BASED ON USER COLLABORATIVE INNOVATION FOR ELECTRICAL APPLIANCE

Abstract This study investigates the integration of the lead user method and collaborative innovation method to improve enterprise product innovation management, a research area that remains underexplored in academia. The research focuses on key challenges such as identifying lead users, extracting and managing their innovative ideas, and integrating these ideas with expert insights to develop innovative product concepts. A structured model is proposed to examine the impact of five critical factors Customer. Using a mixed-method approach, including quantitative surveys of 434 participants and qualitative interviews with 15 experts, the study validates the model and identifies significant relationships among these factors. The results indicate that Customer Competence of Lead User and User Insight significantly influence Conceptual Collaboration Innovation Competence, which in turn positively affects User Collaborative Innovation. Additionally, Conceptual Decision-Making Competence and Innovative Leadership play crucial roles in enhancing collaborative innovation outcomes. The findings highlight that effective management of lead user insights, collaborative innovation processes, and decision-making competencies, supported by innovative leadership, significantly improves product innovation performance.