TECHNOLOGIES AND THE ROLE OF DIGITAL MARKETING IN TOURISM.
Technology is driving major changes in the tourism industry, especially through digital marketing tools. Modern technologies such as the widespread use of the Internet, mobile applications, artificial intelligence and big data analytics have allowed tourism companies to reach a global audience and promote their services more effectively. This article analyzes the relationship between technology and tourism, and also considers the role and importance of digital marketing in the development of tourism services. With the help of technology, travelers are receiving interactive services and personalized experiences not only when planning trips, but also during their trip. Digital marketing, in turn, allows tourism companies to communicate more effectively with their customers, understand them more clearly and offer them tailored services. Tools such as social networks, SEO, SEM, mobile applications and online reviews are widely used in the tourism industry and bring significant economic benefits to companies. The article analyzes how tourism companies are achieving global success through the effective use of digital marketing tools, what personalized services are offered to customers, and what innovations the tourism industry in general is experiencing. This article provides a detailed analysis of the development of technologies and digital marketing in the tourism industry.
Publication Details
- Journal
- Zenodo (CERN European Organization for Nuclear Research)
- Published
- 2025-05-05
- DOI
- https://doi.org/10.5281/zenodo.15340337
- Primary Topic
- Digital Marketing and Social Media
- Type
- article
- Field-Weighted Citation Impact
- 0.00