Trust and credibility in the digital age: Examining the influence of social media personalities on public perceptions of information authenticity

In the digital era, where social media platforms such as Instagram, YouTube, and Facebook have emerged as primary sources of news and information, social media personalities significantly influence public perception and behavior. These digital influencers, often perceived as relatable and trustworthy figures, blur the lines between personal opinion, sponsored content, and factual information. This paper explores the impact of social media influencers on how audiences assess the credibility and authenticity of the information they consume. By employing a mixed-methods research approach-including a comprehensive literature review, structured online surveys with diverse demographics, and qualitative content analysis of influencer posts-the study investigates how trust is built in the online environment. It further examines the psychological, social, and behavioral mechanisms that lead followers to rely on influencers as credible sources of information, particularly in lifestyle, consumer, and health-related domains. The findings reveal critical insights into the formation of digital trust and offer implications for policy, platform design, and digital media literacy.

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Publication Details

Journal
Zenodo (CERN European Organization for Nuclear Research)
Published
2025-04-16
DOI
https://doi.org/10.5281/zenodo.15429800
Primary Topic
Digital Marketing and Social Media
Type
article
Field-Weighted Citation Impact
0.00
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article

Trust and credibility in the digital age: Examining the influence of social media personalities on public perceptions of information authenticity

Zenodo (CERN European Organization for Nuclear Research)
Digital Marketing and Social Media
article

Trust and credibility in the digital age: Examining the influence of social media personalities on public perceptions of information authenticity

article en

Abstract

In the digital era, where social media platforms such as Instagram, YouTube, and Facebook have emerged as primary sources of news and information, social media personalities significantly influence public perception and behavior. These digital influencers, often perceived as relatable and trustworthy figures, blur the lines between personal opinion, sponsored content, and factual information. This paper explores the impact of social media influencers on how audiences assess the credibility and authenticity of the information they consume. By employing a mixed-methods research approach-including a comprehensive literature review, structured online surveys with diverse demographics, and qualitative content analysis of influencer posts-the study investigates how trust is built in the online environment. It further examines the psychological, social, and behavioral mechanisms that lead followers to rely on influencers as credible sources of information, particularly in lifestyle, consumer, and health-related domains. The findings reveal critical insights into the formation of digital trust and offer implications for policy, platform design, and digital media literacy.

Zenodo (CERN European Organization for Nuclear Research)
Chaudhary Devi Lal University (IN)
Quality Education
Openalex Percentile: Top 41%
Digital Marketing and Social Media
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Trust and credibility in the digital age: Examining the influence of social media personalities on public perceptions of information authenticity · Zenodo (CERN European Organization for Nuclear Research) (2025) | TGRS Research Map | TGRS