LINGUISTIC THEORY AND COMPUTATIONAL LINGUISTICS: MODERN APPROACHES AND RESEARCH AREAS

This article explores the intersection of ITIL (Information Technology Infrastructure Library) studies and computational linguistics, emphasizing contemporary approaches and emerging research directions. The work evaluates how computational linguistics tools enhance ITIL process optimization and examines the evolution of ITIL frameworks through language modeling, automated documentation, and sentiment analysis. Methodological insights and results of key integrative studies are presented, offering a roadmap for future interdisciplinary applications.