DIGITAL TRANSFORMATION OF HEALTHCARE IN INDIA - OPPORTUNITIES, CHALLENGES, AND PATHWAYS FOR SUSTAINABLE DEVELOPMENT

The eventual development of an economy depends upon the usage of level of technology. An improved technology in a country will have a great potential to become developed country. Hence Indian Government introduced the concept called Digital India where the Traditional doing things are digitally transforming in all sectors. The digital transformation refers to the process of using digital technologies in business processes, culture, customer requirements in order to cope up with the changing business and market requirements. Digital transformation has the latent to ensure customer service quality, accessibility, availability, affordability and equality. Health care sector is not the exception to this trend of digital transformation. Ministry of Health and Family Welfare (MoHFW) promoting digital health or e-health through Information and Communication Technology (ICT) to improve the delivery of healthcare services and management of public health systems. The recent National Health Policy, 2017 envisaged extensive deployment of digital tools for improving the efficiency and outcome of health care system and also intending to strengthen the health surveillance system and to establish country-wide health information exchange network by 2025. This paper aims to explore the present opportunities and challenges of digital transformation of healthcare sector for sustainable development in India. The present study is based on the conceptual framework.