User-Centered Design for Diversity: Human-Computer Interaction(HCI) Approaches to Serve Vulnerable Communities

User-centered design is important in serving vulnerable groups, which means that we consider this perspective when researching and developing new technologies and systems, and add humanistic background and diversity considerations. Human-computer interaction (HCI) methods should not only focus on the functionality of technology, but also pay attention to the emotional and psychological needs of users, and effectively improve the usability and friendliness of technology. Vulnerable groups face many challenges in accessing and using technology, including technical barriers, cultural differences, and economic constraints. This article will explore the application of HCI methods in designing inclusive technology, and elaborate on how to design a basic system in the LGBTQ+ community and specific methods to improve the UI/UX part of HCI.

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Publication Details

Journal
Zenodo (CERN European Organization for Nuclear Research)
Published
2024-09-01
DOI
https://doi.org/10.5281/zenodo.13506623
Primary Topic
Innovative Human-Technology Interaction
Type
article
Field-Weighted Citation Impact
0.00
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article

User-Centered Design for Diversity: Human-Computer Interaction(HCI) Approaches to Serve Vulnerable Communities

Zenodo (CERN European Organization for Nuclear Research)
Innovative Human-Technology Interaction
article

User-Centered Design for Diversity: Human-Computer Interaction(HCI) Approaches to Serve Vulnerable Communities

article en

Abstract

User-centered design is important in serving vulnerable groups, which means that we consider this perspective when researching and developing new technologies and systems, and add humanistic background and diversity considerations. Human-computer interaction (HCI) methods should not only focus on the functionality of technology, but also pay attention to the emotional and psychological needs of users, and effectively improve the usability and friendliness of technology. Vulnerable groups face many challenges in accessing and using technology, including technical barriers, cultural differences, and economic constraints. This article will explore the application of HCI methods in designing inclusive technology, and elaborate on how to design a basic system in the LGBTQ+ community and specific methods to improve the UI/UX part of HCI.

Zenodo (CERN European Organization for Nuclear Research)
De Montfort University (GB)
Openalex Percentile: Top 56%
Innovative Human-Technology Interaction
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