The Study of the Relationship among Team Member Exchange Relationship, Trust and Organizational Citizenship Behavior

Abstract: The society is a group composed of people and other people's activities. Organizational citizenship behavior has become a key factor that can restrict the survival and development of various social organizations. This study aims to explore the relationship among team member exchange relationship, trust and organizational citizenship behavior. Through quantitative research, the students of A university were surveyed, of which 208 valid questionnaires were collected. The study found that team member exchange relationship has the significant positive relationship with organizational citizenship behavior; cognitive trust has a partial mediating effect and the full mediating effect on the relationship among intrinsic interests, extrinsic interests and helping behavior; affective trust has a full mediating effect on the relationship between team member exchange relationship and organizational citizenship behavior. Keywords: Team member exchange relationship, Trust, Organizational citizenship behavior. Title: The Study of the Relationship among Team Member Exchange Relationship, Trust and Organizational Citizenship Behavior Author: Dr. Lifen Tsai, Jiahui Wu, Dr. Chih Huang International Journal of Social Science and Humanities Research ISSN 2348-3156 (Print), ISSN 2348-3164 (online) Vol. 12, Issue 4, October 2024 - December 2024 Page No: 413-420 Research Publish Journals Website: www.researchpublish.com Published Date: 27-December-2024 DOI: https://doi.org/10.5281/zenodo.14561366 Paper Download Link (Source) https://www.researchpublish.com/papers/the-study-of-the-relationship-among-team-member-exchange-relationship-trust-and-organizational-citizenship-behavior