Leadership Perspective and Employee Satisfaction in the Service Sector of Zanzibar

Abstract: By providing the necessary resources, leaders enable their subordinates to fulfill their potential and accomplish organizational goals and objectives. The growing importance of leaders on workers motivated us to investigate how leadership viewpoints affect workers' job satisfaction. This study looked into how leadership style affected worker satisfaction in Zanzibar's service industry. 320 workers from the 40 chosen service companies made up the study's sample. Questionnaire instrument is used to collect data from respondents. The associations between the variables (employee happiness and leadership viewpoint) were examined using the Spearman Rank-order correlation coefficient. The study's conclusions showed a strong and positive correlation between employee happiness and every aspect of leadership viewpoint. The aforementioned studies led to the conclusion that a leadership viewpoint improves worker job satisfaction. Employee happiness was shown to be improved by idealized influence, personalized attention, intellectual stimulation, inspiring motivation, contingent rewards, passive management by exemption, and active management by exemption. This study adds to the body of literature on Zanzibar's service industry and offers guidance to executives in the industry on the importance of leadership perspective in boosting employee satisfaction and assisting in the accomplishment of the industry's goals and objectives.