The Role of Artificial Intelligence in Banking for Leveraging Customer Experience

A lot of progress has been made over the years in this domain. Machines are able to understand, comprehend, and interpret natural languages now. One direction for the banking application of intelligence through natural language processing is the creation of virtual agents that are computer programs capable of interacting with humans based on queries and requests. Key words :- Machines, Direction, Processing, Intelligence

Publication Details

Journal
Zenodo (CERN European Organization for Nuclear Research)
Published
2025-05-05
DOI
https://doi.org/10.5281/zenodo.15578957
Primary Topic
Customer churn and segmentation
Type
article
Field-Weighted Citation Impact
0.00
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article

The Role of Artificial Intelligence in Banking for Leveraging Customer Experience

Zenodo (CERN European Organization for Nuclear Research)
Customer churn and segmentation
article

The Role of Artificial Intelligence in Banking for Leveraging Customer Experience

article en

Abstract

A lot of progress has been made over the years in this domain. Machines are able to understand, comprehend, and interpret natural languages now. One direction for the banking application of intelligence through natural language processing is the creation of virtual agents that are computer programs capable of interacting with humans based on queries and requests. Key words :- Machines, Direction, Processing, Intelligence

Zenodo (CERN European Organization for Nuclear Research)
Openalex Percentile: Top 42%
Customer churn and segmentation
DOIOpen Access PDFOpenAlex
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The Role of Artificial Intelligence in Banking for Leveraging Customer Experience · Zenodo (CERN European Organization for Nuclear Research) (2025) | TGRS Research Map | TGRS