Investigating the Effect of Generation Moderation on Employee Retention Rates in Selected Audit Firms in Lusaka

Generation moderation in the workplace for auditing, characterized by a mix of employees from various age groups, plays a crucial role in creating a diverse, inclusive environment. It signals a commitment to valuing a range of perspectives, generational transfer and experiences. In recent years, the influx of millennials and Generation Z into the workforce has introduced new expectations and values, such as a greater emphasis on work-life balance, diversity, and inclusivity. The aim of this study was to investigate the effect of generation moderation on employee retention in selected audit firms in lusaka. The study was guided by three objectives which were; to assess the effect of generation moderation on employee retention rates selected audit firms in Lusaka; to determine the effect of current strategies used within the selected audit firms on employee retention rates in Lusaka; and to investigate the effect of the integration of employees from different age groups within audit firms, on employee retention rates in Lusaka. This study employed a descriptive mixed method research design, with a population of 800 employees working at the firms in Lusaka. A Yamane formula was used to randomly select a sample of 226 employees for data collection. The researcher designed a questionnaire for this purpose, and descriptive analysis was conducted using SPSS. The results found that there is a strong positive correlation between generation moderation and employee retention rates. Generational moderation auditing firms in Lusaka has led to tailored benefits and work-life balance policies that resonate with different age groups, resulting in higher employee retention rates. The study revealed that current strategies demonstrated a significant positive relationship with employee retention, implying that firms’ approaches to compensation, professional development, and work-life balance play a crucial role in retaining employees. The research also indicated that there was agreement among respondents that retention is relatively high in integration of employees from different age groups.The study recommends among others; integrate generational moderation into their employee retention strategies, refine and expand their employee retention strategies by further enhancing career development opportunities, work-life balance initiatives, and employee well-being programs and also promote intergenerational collaboration by implementing inclusive policies, mentorship programs, and tailored career development paths.