Likelihood Success of Mobile Wallets in Tuguegarao City

In the Philippines, the payment of bills, essentials, deliveries, utilities, hospital bills, and tuition fees are done through mobile wallets. Gcash and Maya are the commonly used mobile wallets in the Philippines. The researcher made use of the descriptive research design. This study is conducted to determine the likelihood success of the use of mobile wallet in Tuguegarao City. Results showed that majority of business owners, consumers, students, professionals, and other users drastically adapted mobile wallet for business transactions because of the convenient services that they provide. Also, government and private agencies, universities, hospitals, entrepreneurs utilized Gcash and Maya to better improve their services for the convenience of their customers. Electric and water bills in Tuguegarao are paid through mobile wallet. The Overseas Filipino Workers (OFW) Remittances are likewise also sent through mobile wallet. Hence, with the number of users of mobile wallet payments the business owners as well as government agencies can benefit from the convenient payment services of the mobile wallets for cashless transactions.