FROM KNOWLEDGE TO VALUE: UNDERSTANDING THE LINK BETWEEN THE INTELLECTUAL CAPITAL & THE ORGANIZATIONAL PERFORMANCE OF THE FIRM: A LITERATURE REVIEW

In an era where the knowledge-driven economy is highly prioritized, intangible assets have emerged as key performance indicators for companies, experiencing significant growth. Within this context, intangible capital has emerged as a key driver of organizational performance. This capital encompasses human, organizational, and relational capital. This decomposition includes intellectual property, organizational knowledge, customer relationships, brand equity, and other related elements. Each of these components contributes to the overall performance of the organization. Based on these foundations, investing in intangible assets creates a bridge to sustainable competitive advantages and financial success, thereby enhancing sustainable organizational performance and strategic long-term capitalization of key performance indicators (KPIs). Contemporary organizations seek to create value and secure a long-lasting strategic position in the market in order to sustain their competitiveness. However, the definition of intangible capital has long sparked researchers’ interest, aiming to identify its core elements in a universally accepted definition. The components of intangible capital have consistently attracted scholarly attention as researchers seek to understand their true impact on organizational performance.